Shipping Policy

 

Please allow up to 2-3 business days for your order to be processed. Once processing time is complete, allow 1-7 business days for your order to arrive. Please ensure all address and shipping information is correct upon checkout, as we are unable to make any modifications or cancellations. All tracking information will be sent to your purchase email.

 

Standard USPS shipping charges will apply based on product weight for all orders. No free or expedited shipping options available.

We kindly ask that you read our Customer Support FAQs link at www.cairasbeauty.com for answers to your questions you may have. If you have additional questions, please use Caira’s Beauty Contact Us form

and we will get back to you in a timely fashion.

 

Thank you for shopping at cairasbeauty.com We process and assemble orders daily (Monday through Friday). All processed and assembled orders are shipped from North Attleboro, MA by 3pm EST.

 

Caira’s Beauty does not guarantee the validity or success of any discount codes outside of the coupon codes provided directly from Caira’s Beauty.

 

Shipping Options (Domestic Orders)


We offer USPS Ground standard shipping (1-7 business day transit time).

 

Order Processing Time
Please allow up to 3 business days for Caira’s Beauty to process your order. All orders processed after 3pm EST will be considered next business day orders. (Business days include Monday through Friday and exclude holidays and weekends. Orders processed on Friday after 3pm EST will continue processing on the following business day.)

 

Incorrect Shipping Information
If a package is returned to Caira’s Beauty due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the redelivery cost. Caira’s Beauty is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.

 

Lost or Stolen Packages
Caira’s Beauty is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, Caira’s Beauty will confirm delivery to the provided address, date of delivery, tracking information and USPS carrier information for the customer to investigate. It is up to the customer to provide an accurate address when entering their shipping information. Please contact USPS for any information regarding the delivery. Have your tracking number available to provide to USPS to assist with the investigation.

 

Damaged or Missing Products
It is possible for items to shift in transit, as well as for wear and tear to appear on the package due to handling by USPS. Please inspect your package as soon as it arrives at its destination. If any item is damaged upon arrival, please use Caira’s Beauty Contact Us Form. When we receive your inquiry, we will ask for photos of the damaged package and products and all necessary information to support your claim and we will be happy to assist you.

Caira’s Beauty reserves 30 days to reship any reported missing or damaged items from the initial shipment date.

All damaged claims must be submitted within 14 days, along with photo evidence to ensure a proper resolution.

 

Items Not in Stock
We strive to have all of our products available for immediate shipment. Due to popularity and high demand for our products, some products may become back order items. We will take all necessary steps to advise you in a prompt manner if this situation occurs. If it is possible to ship a portion of your order, we will send out all available items and place the remaining item(s) on back order. Your remaining back order items will be shipped separately as soon as possible with no extra shipping costs charged to you.

 

Š              Returns, Exchanges & Refunds
Thank you for shopping with us at cairasbeauty.com! Once an order has shipped, we do not accept returns or exchanges. All sales are final.